Remote preparation starts from US$59, on-site visit support starts from US$200, and every service is confirmed in a written Case Plan and Quote before payment.
Hospital-published department directory or visit-flow links translated with the source and date cited, without symptom-to-department mapping
A booking-channel walkthrough for your specific hospital, including its app or mini-program route, passport registration checks, ID-review steps, and ticket-release timing
A 72-hour arrival checklist covering documents, mobile-number readiness, payment setup reminders, records to bring, and details to confirm before arrival
A one-page Chinese visit card based only on the concern, timeline, allergies, current medicines, and prior tests you provide
An estimated on-site route and time budget for the visit
What is not included
-No diagnosis, symptom-based department routing, medical advice, or result interpretation
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
-No emergency support
Package02
Remote
Records Handoff Coordination
US$99
Timing confirmed in the written Case Plan
Best for
People who already visited a Chinese hospital and need help requesting, collecting, and organizing their own reports, imaging files, invoices, or receipts for handoff.
Assistance requesting and collecting your own hospital reports where the hospital allows release
Assistance retrieving your own DICOM imaging files where available from the hospital
Organization of your own reports, DICOM files, invoices, and receipts for handoff to your home doctor or insurer
Medical translation, where needed, is delivered by a named professional partner under Professional Case Review
What is not included
-No diagnosis, medical summary, result interpretation, field explanation, or medical translation by Medvoyal
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
-No guarantee that the hospital will release records, DICOM files, invoices, or certificates
Package03
On site
Half-Day Visit Support
From US$200
Scheduled on-site support for up to 4 hours
Best for
Single-department outpatient, dental, dermatology, follow-up, report pickup, or similar non-urgent visits needing on-site administrative and language support.
A scope review identifying the professional deliverable requested
Partner qualification and availability check
Records-readiness and secure-transfer coordination after the recipient, purpose, and consent are confirmed
A written Case Plan and Quote naming the responsible professional or qualified provider before payment
English scheduling, progress communication, and handoff of the partner-issued deliverable
What is not included
-No diagnosis or result interpretation by Medvoyal; the named professional owns any professional opinion
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
-No anonymous or generic professional opinion
-No emergency support or replacement for direct care from a qualified healthcare provider
Medical decisions and hospital care remain with the relevant licensed provider. Hospital fees, tests, medication, and professional charges stay separate unless the written quote says otherwise.
Introductory pricing
Introductory pricing — subject to revision as the pilot completes its first paid visits.
Written confirmation
Every order is confirmed with a written Case Plan and Quote before any payment.
Hospital fees stay separate
Hospital registration, tests, and medication are paid by you directly to the hospital and are never included in Medvoyal fees.
Standard deposit
Standard deposit is 50% of the Medvoyal service fee after you accept the written quote.
How payment works
Scope first, payment second.
01
Free intake
Share the minimum administrative context needed for a scope review. No payment is collected with the public form.
02
Written Case Plan
Review the scope, responsible operator, price, exclusions, cancellation terms, and refund boundary in writing.
03
50% service deposit
After you accept the quote, the standard deposit is 50% of the Medvoyal service fee. Provider charges remain separate.
04
Confirmed delivery
The accepted terms state the remaining payment schedule and when each agreed deliverable or on-site service is completed.
Planning-only disclaimer: Medvoyal provides planning and coordination services for international patients considering medical care in China. Medvoyal itself does not diagnose, prescribe, or issue a medical opinion. When a professional service is coordinated, the named licensed or qualified provider is responsible for that deliverable. No hospital acceptance, treatment, or outcome is guaranteed.
