Remote preparation starts from US$59, on-site visit support starts from US$200, and every service is confirmed in a written Case Plan and Quote before payment.
Pilot disclosure
Introductory pricing — subject to revision as the pilot completes its first paid visits.
Five service options
Choose the smallest scope that solves the practical problem.
The package price covers only the Medvoyal or named-partner scope shown below. Medical decisions and hospital care remain with the relevant licensed provider.
Remote01
Visit Prep Pack
US$59
Delivered within 24 hours, 100% online
Best for
People going to a Chinese hospital themselves who want to arrive prepared and avoid getting stuck on registration, payment, or document basics.
What is included
Hospital-published department directory or visit-flow links translated with the source and date cited, without symptom-to-department mapping
A booking-channel walkthrough for your specific hospital, including its app or mini-program route, passport registration checks, ID-review steps, and ticket-release timing
A 72-hour arrival checklist covering documents, mobile-number readiness, payment setup reminders, records to bring, and details to confirm before arrival
A one-page Chinese visit card based only on the concern, timeline, allergies, current medicines, and prior tests you provide
An estimated on-site route and time budget for the visit
What is not included
-No diagnosis, symptom-based department routing, medical advice, or result interpretation
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
Single-department outpatient, dental, dermatology, follow-up, report pickup, or similar non-urgent visits needing on-site administrative and language support.
What is included
Everything in the Visit Prep Pack
Meet you at the hospital and stay with you through the visit for up to 4 hours
Registration, self-service check-in, payment-counter support, and queue or number monitoring
Guidance between payment, tests, consultation rooms, pharmacies, and report-pickup points
Basic Mandarin-English communication relay without explaining, adding, or deciding medical meaning
Medication pickup and verbatim transcription of label or prescription instructions, with no dosage advice
Booking-channel assistance (no guarantee of appointment availability)
An administrative visit record (what was done, paid, and scheduled — no medical explanation)
What is not included
-No diagnosis, medical advice, or result interpretation
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
-No medical decision-making, consent signing, or emergency response
-No guarantee of report availability or hospital release of records
People who already visited a Chinese hospital and need help requesting, collecting, and organizing their own reports, imaging files, invoices, or receipts for handoff.
What is included
Assistance requesting and collecting your own hospital reports where the hospital allows release
Assistance retrieving your own DICOM imaging files where available from the hospital
Organization of your own reports, DICOM files, invoices, and receipts for handoff to your home doctor or insurer
Medical translation, where needed, is delivered by a named professional partner under Professional Case Review
What is not included
-No diagnosis, medical summary, result interpretation, field explanation, or medical translation by Medvoyal
-No guarantee of appointment availability, admission, treatment, or outcome
-Hospital registration, tests, medication, and other medical fees; you pay these directly to the hospital
-No guarantee that the hospital will release records, DICOM files, invoices, or certificates
Introductory pricing — subject to revision as the pilot completes its first paid visits.
Written confirmation
Every order is confirmed with a written Case Plan and Quote before any payment.
Hospital fees stay separate
Hospital registration, tests, and medication are paid by you directly to the hospital and are never included in Medvoyal fees.
Standard deposit
Standard deposit is 50% of the Medvoyal service fee after you accept the written quote.
How payment works
Scope first, payment second.
01
Free intake
Share the minimum administrative context needed for a scope review. No payment is collected with the public form.
02
Written Case Plan
Review the scope, responsible operator, price, exclusions, cancellation terms, and refund boundary in writing.
03
50% service deposit
After you accept the quote, the standard deposit is 50% of the Medvoyal service fee. Provider charges remain separate.
04
Confirmed delivery
The accepted terms state the remaining payment schedule and when each agreed deliverable or on-site service is completed.
Planning-only disclaimer: Medvoyal provides planning and coordination services for international patients considering medical care in China. Medvoyal itself does not diagnose, prescribe, or issue a medical opinion. When a professional service is coordinated, the named licensed or qualified provider is responsible for that deliverable. No hospital acceptance, treatment, or outcome is guaranteed.
